<Dongwon LOEX> 'Dongwon LOEX Website' (hereinafter referred to as the Company) observes the following processing policies in order to protect the personal information, rights and interests of users, and to smoothly process any grievances of users related to personal information ptursuant to the Personal Information Protection Act.
1. Purpose of Processing Personal Information
(1)The Company processes and uses personal information for the following purposes only, and in the event that the purposes for using personal infor mation are changed, the Company is expected to request prior consent.
1)Handling complaints
-The Company processes personal information for the purpose of confirming the identity of a complainant, checking a complaint, communicating with and notifying the complainant for fact finding, giving notifications, and where necessary, giving notification of processing results.
2. Processing and Retention Period for Personal Information
(1)The Company processes and retains personal information within the designated period subject to the consent of the principals of the personal information to its use when the personal information is collected during the personal information retention period pursuant to the laws and regulations, or when personal information is collected from those principals of personal information.
(2)The personal information processing and retention periods are as follows :
1)Handling complaints3 years from the date of consent to the collection and use of personal information
- Relevant laws and regulations: records related to the handling of customer complaints or disputes: 3 years
3. Delegation for the Processing of Personal Information
(1)The company delegates the processing of personal information to a third party as follows to facilitate the management thereof.
1) Operation of a customer service center
- Required information: name, contact, email address
- Delegate: Dongwon enterprise
- Activities to be delegated: Handling of complaints
(2)Pursuant to Article 25 of the Privacy Protection Act, when entering into delegation agreements, the Company not only provides specifications
in documents such as written agreement provisions related to the prohibition of processing personal information for purposes other
than the performance of delegated activities, technical/administrative protective measures, restriction on sub-delegation, management
and supervision of the delegate and responsibilities including compensation for damages, but also supervises to ensure that
the delegate processes personal information in a safe manner.
(3)In changing companies, the Company will inform the principals of personal information of any notifications and personal information processing policies.
4. Rights, obligations and right exercising methods of the principal of personal information
(1)The principal of personal information may exercise the following rights at any time.
1)Reading of personal information
2)Request for correction of personal information where any incorrect information exists
3)Request for deletion of personal information
4)Request for suspension of processing of personal information
(2)To exercise the rights in accordance with Paragraph above, a request shall be submitted in writing using Annexed Form No. 8 of the Enforcement Ordinance of the Privacy Protection Act, or via email, facsimile or other available means, and the Company will respond to such request without delay.
(3)When the principal of personal information requests the correction or deletion of errors in his or her personal information, the Company will not use or provide such personal information until the correction or deletion is completed.
(4)The rights specified in Paragraph
above may be exercised by proxy, such as by a legal representative of the principal of personal information or a delegate. In this case, a power
of attorney in accordance with the Annexed Form No. 11 of the Enforcement Ordinance of the Privacy Protection Act shall be submitted.
5. Items of personal information to be processed
(1) The Company processes the following items of personal information.
2)The following items of personal information may be automatically generated and collected in the process of using the Internet service.
- type of Internet browser and operating system, search terms, website visited history
- IP address, time and date of visit, error record, cookies, etc.
6. Measures to Obtain Personal Information Security
(1)The Company takes the following action to obtain the necessary level of security for personal information.
1)Administrative measures : establishment and implementation of internal management plan, regular personnel education, etc.
2)Technical measures : control access to the personal information processing system, installation of an access control system, encryption of identification information, installation of security program
3)Physical measures : control access to the data processing room or data archive
7. Personal Information Protection Manager
(1)The Company has appointed a Personal Information Protection Manger in order to protect personal information and process complaints related to personal information as follows:
1)Personal Information Protection Manger
- Name : Kang Young Koo
- lPosition: Managing Director
- Contact: 02-6363-2703, akilreus@dongwon.com
※ You will be connected to the personal information protection organization.
2)Personal Information Protection Organization Organization
- Organization name : Management Support Team
- Person in charge : kwon sun il
- Contact: 02-6363-2657, e070617e@dongwon.com
(2)The principal of personal information may contact the personal information project manager or organization with any questions, complaints or requests for relief of damages generated while using the services provided by the Company. The Company will provide answers and take necessary action related to the inquiry without delay.
8. Resolution for Infringement on personal information
(1)The principal of personal information may query the organizations listed below about the relief of damages from the infringement of personal information.
1)The principal of personal information may query the organizations listed below about the relief of damages from the infringement of personal information.
- Activities: receipt of personal information infringement complaints and counseling requests
- Website: privacy.kisa.or.kr
- Contact: call 118
- Address: Korea Internet and Security Agency Privacy Complaint Center, Jungdae-ro 135, Songpa-gu, Seoul, Korea (ZIP 138-950)
2)Personal Information Dispute Mediation Committee (operated by Korea Internet and Security Agency)
- Activities: receipt of requests for personal information dispute mediation, collective dispute mediation (civil settlement)
- Website: privacy.kisa.or.kr
- Contact: call 118
- Address: Korea Internet and Security Agency Privacy Complaint Center, Jungdae-ro 135, Songpa-gu, Seoul, Korea (ZIP 138-950)
3)Cybercrime Investigation Department at Prosecution Service: 02-3480-3573 (www.spo.go.kr)
4)Cyber Terror Response Center at National Police Agency: 1566-0112 (www.netan.go.kr)
9. Changes in Personal Information Processing Policy
(1)This personal information processing policy becomes effective on January 1, 2013.
02
Commendation by Ulsan Port Authority for Excellent Safety Management ,Yeongnam Branch
2013
12
Passenger Business Management and Service Grand Awards
11
Certified as Green Logistics Company by Ministry of Land and Transport
07
DPTC, certified for 14 Consecutive Years of No Accident
2012
07
Ceremony for Sokcho terminal construction
07
selected as Excellent Company for Labor-Management Culture Maintenance 2012
01
Dongbu Courier, segregated from Dongbu Express Col,Ltd
2011
10
Certified for Safety & Health Management System KOSHA 18001, OHSAS 18001)
06
certified for ISO 14001 (Green Management System)
04
DPTC, certified as 12 Consecutive Years of No Accident
02
Ulsan Terminal, selected as Excellent Safety Management Company [Ulsan Port Authority]
01
Dongbu Express, segregated from Dongbu Construction opening of Godae Pier 5,6 at Port Dangjin
20002010Strengthening Stevedoring Business capability and Starting new business areas, including ‘Ncall Truck’Growing into top 3 Comprehensive Logistics Company nationwide
2010
11
2010 Site Innovation Grand Awards [Ministry of Employment and labor]
08
establishment of research institute, Donbu NTS Co.,Ltd (First in Call-taxi industry)
06
DPTC, selected as Excellent Company for Industrial Accident Prevention, Commendation of Minister of Labor[Korea Industrial Safety and Health Agency]
05
Dongbu Gwangyang Container Terminal, certified as 2 Consecutive Years of No Accident [Korea Industrial Safety and Health Agency]
01
opening Feed & subsidiary warehouse at Port Ulsan
DPCT ,certified as 10 Consecutive Years of No Accident [Korea Industrial Safety and Health Agency
09
opening of BNMT (Busan New Multi-Purpse Terminal)
operating CY service at East- Iksan
07
opening of comprehensive warehouse/ Cold/freezing Warehouse at Port Gwangyang
Opening Godae Pier 4 at Port Dangjin/ starting hot-rolled product transportation for Dongbu Steel
03
2008 Busan Port Container Terminal Productivity Evaluation Awards, Special Prize [Busan Port Authority]
02
2008 Management and Service Evaluation, Best Terminal Awards, : Samchuk Terminal [Gangwon Province]
2008
12
signing a contract with Metro USA to attract LME
acquiring 2008 Labor-Management Culture Excellence Awards [Ministry of Labor]
11
opening of Dongbu &shop, the online shopping mall
changing the name of Brand Call Division as Dongbu NTS from Baeksan ITS
10
opening of C.Steinweg Dongbu Distry Park Co.,Ltd
09
starting Ncall Truck business
08
first in Logistics industry, acquiring Location Information Business permission
Establishment of Dongbu Gwangyang Steel Distribution Center Co.,Ltd
07
acquired Excellent Freight Transportation Company Certificate [Ministry of Land and Marine
05
starting operation of Suwon Logistics Center
04
opening of Dongbu Incheon North Terminal
‘Ncall’ selected as No.1 Service Quality Awards by Female Consumers
opening of shared logistics center at Port Gwangyang
01
launching FMS Business (integrated vehicle management system)
awarded special prize from 2007 Busan Port Container Terminal Productivity Evaluation [Busan Port Authority]
2007
12
establishment of Dongbu Comprehensive Logistics Co.,Ltd
appointed as an official business operator of branded Call-taxi in city of Gwangju
establishment of Shanghai Branch in China
establishment of India Branch
‘Ncall,’ ‘Kindcall’ selected as Seoul’s official Call-taxi operation
acquiring the nation’s 1st Logistics Management System certificate [Ministry of Industry and Resources]
11
starting ‘Hanbit Call,’ Daejeon’s branded Call-taxi
awarded President’s commendation at Korea Logistic Award [Ministry of Construction and Transportation]
awarded as 2007 Korea Management and Service Evaluation Best Terminal Wonju Terminal Gangwon Province]
starting international courier service
10
establishment of Vietnam office (Ho chi minh)
Operating shuttle ships between New Port and North Port of Busan
2007 First half of the year Port Busan Container Terminal Productivity Evaluation selected as Best Terminal [Busan Port Authority]
09
launching a pilot branded Call-taxi business
Awarded Government’s Industrial Medal [Ministry of Construction and Transportation]
opening of the service for Yongin-Busan route
08
starting Customs clearance business [Incheon Branch]
06
establishment of Dongbu Gwanyang Logistics Center
05
operating exclusive for Block Train
04
starting courier business under the name of Dongbu Express
02
selected as No. 1 evaluation of Public Transportation Management and Services [Ministry of Construction and Transportation]]
2006
12
Starting stevedoring business at Port Donghae
selected as Best Terminal at Port Gwangyang [KCA]
selected as the leading company for strategic business (port-related logistics) in city of Busan [City of Busan]
selected as Beautiful Customs Administration Partner (DPCT) [Korean Customs]
awarded Digital Knowledge Management Grand Prize [Ministry of Information and Communication]
08
starting Comprehensive Bus Terminal business as Yongin bus terminal relocated to new location
1990
03
acquiring license heavy equipment rental license
1989
03
starting stevedoring business at Port Ulsan
1988
07
acquiring air freight agent license
1985
06
Starting stevedoring business at Port Incheon
03
acquiring international shipping agency license
1984
10
acquiring coastal sea transportation license
06
acquiring railway transportation license
19711979establishment of Dongbu Bus Co.,Ltd as Yeong-dong Expressway opens its service
Starting ground transportation, stevedoring business
1979
06
starting ground transportation & stevedoring business at Port Busan
02
Changing its name as Dongu Express Co.,Ltd
1972
07
starting Express bus business through Yeoju, Icheon, Yongin lines
06
starting passenger bus business through Yeong-dong expressways
1971
11
establishment of Dongbu Bus Co.,Ltd
Awards
2013. 10
The Management Grand Awards in Customer Satisfaction Index
2012. 11
The Management Grand Awards in Customer Satisfaction Index (the first in logistics industry)
2011. 11
President’s Commendation in Korea Logistics Grand Awards
2011. 05
14th Korea Logistics Association Grand Awards
2010. 12
Certified as Excellent Freight Service AAA (the nation’s first) by Ministry of Land and Marine
2008. 11
Korea Logistics Standard Facilities Grand Awards
2008. 05
Certified as Excellent Freight Service AA
2006. 05
Certified as Comprehensive Logistics Company Certification (LOEX, Dongwon Industries Co.,Ltd)
Visible Cargo Information windows!
Ncall Truck is a freight information service business that provides optimal transportation
services by connecting shippers, forwarding carriers, and truck owners by establishing a
nationwide transportation network based on LBS (Location Based Service).